Trouble with the GoTlcDiet Online Marketing System

I'm having trouble with my GoTLCDiet website...

PLEASE NOTE: The GoTLCDiet system has been recently updated. You will need to be a TLC-iOffice "PREMIUM" subscriber in order to access the GoTLCDiet system. To upgrade to "PREMIUM" please login into your back office and click on the upgrade bar.



Many issues can be resolved on your own by logging into the admin portion of your TLC online marketing system. It may also be useful to watch the following video, for understanding the system...WATCH THE VIDEO HERE  (Please keep in mind that this video features the design/look of the old system but it may still help you to understand how the back office portion works)

PLEASE NOTE: If you had not logged into your admin section of your GoTLCDiet since DECEMBER 1, 2016, you must re-establish your lead capture system, which does REQUIRE a TLC-iOffice "PREMIUM" subscription. Because of the many enhancements to security and functionality of the system, using the GoTLCDiet lead capture system now requires that an IBO carry a "PREMIUM" subscription.


Access the admin section of your system, by opening a browser and heading to Enter your TLC-iOffice login credentials.

Once you have successfully logged in...

  • Choose "Edit Profile" on the left.
  • Be sure your First and Last Name are entered correctly. 
  • Check that your email address is entered correctly.
  • Be sure you have the email address correct (with no spaces)
  • Check, and double check that your IBO number is correct.
  • Check, and double check that your Total Life Changes Website URL correctly reflects your TLC IBO number.

IMPORTANT - Be sure you have not accidentally put an additional space or character in ANY of your entries.


Online Marketing System Tips, Tricks and Helpful Hints....


How can I promote my personal Go TLC Diet Web Address?

You can advertise your Web address in a number of ways ... such as to your warm market, search engines, blogs, Web sites, and traffic exchanges. But please note that you cannot use the Go TLC Diet domain in mass emailing. You must obtain your own domain name and have it redirected to your Go TLC Diet Web site.

How can I change my Go TLC Diet username?

You are not able to change your Go TLC Diet username. Please click submit request in the top right of this page to create a support ticket or email and use GOTLCDIET or GORENIQUE in the subject line.

How do I change or remove my phone number from appearing on the capture page?

Click "Edit Profile", and either edit or remove your phone number from the field and then click "Update Profile Details >>"

How do I change my first and last name, email address, or Total Life Changes Web address?

Click "Edit Profile", and edit the appropriate field(s) and then click "Update Profile Details >>".

Follow up Emails:

How many follow up emails are there ... and how often do they go out?

There are three emails that go out on your behalf. Email 1 goes out as soon as the visitor fills out your form. Email 2 goes out two days after email 1. Email 3 goes out two days after email 2.

Is it possible to change the follow up emails?

No. You do not have the ability to modify these emails. To see the emails that automatically go out on your behalf, select the "Follow Up Emails" link under the Tools and Training section.

What happens when a visitor fills out my capture page form?

There are four things that happen:

  1. You will receive an email notification.

  2. Your visitor's contact information will be added to your "View Your Tour Takers" page.

  3. Your visitor will be redirected to your tour page.

  4. Your visitor will receive email 1 in the email follow up series.

It seems as though my visitor didn't submit a real name, email or phone number.

Unfortunately, this happens from time to time. When this occurs, please click on their name in your view tour taker section and click "Unsubscribe Tour Taker" and then click "Delete Tour Taker"

A visitor emailed me and asked to be removed from the follow up emails. How do I unsubscribe them from the mailings?

Every email that is sent on your behalf has an Unsubscribe link. Sometimes however, the visitor may ask you to manually remove them. DO NOT IGNORE THEIR REQUEST. To unsubscribe a visitor, click on their name in the "View Your Tour Taker" section and click "Unsubscribe Tour Taker". This will automatically remove the visitor from the follow up email series.


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